Committed, results-oriented Team Leader with 1+ year of expertise in planning work operations and evaluating performances of projects. Effective at managing diverse team members to accomplish business goals. Detail-oriented and efficient, with strengths in both project and time management.
Bogle Roofing and More
Project Team Leader
Jan 2016 – Present
Lead projects during charity event to ensure all staff has performance standard to the compliance of the company regulations standards.
Identified and reported maintenance safety issues in all areas.
Supervised on-site work to educate and ensure efficiency and quality. Decreased customer complaints by 45%.
Worked with the Project Manager to supervise and coordinate all work on projects.
Murfreesboro, TN. 37130
Nov 2017 – Jan 2018
Performed all warehouse laborer duties including picking, counting, and in complaince with company standards..
Consistently maintained picking/packing speeds in the 90th percentile.
Picked all orders with 96% accuracy despite high speeds.
Maintained a performance standards of a clean and safe work area, and meeting all inspection requirements.
Chaote Auto Mechanic
July 2012 – Dec 2016
Fulfilled office assistant responsibilities for a private automotive company service for a charity event.
Maintained customer service relationships, handling all payments, handled shipping and communication logistics.
Monitored and responded to client emails. Increased customer retention 22%.
Used MS Office, and Word, and any other epuipment for correspondence, scheduling, and reports. Decreased clerical errors by 15%.
Express Employment/TRX Tax Software
Customer Support/Tech Support
Nov 2011 – March 2012
Worked independentaly handling desktop support issues in a high-volume level tax software company.
Refreshed/replaced information on hardware for 100+ devices.
Resolved trouble tickets 25% faster than other desktop support technicians.
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